1. Services
TRIPorganiser.net offers travel planning services, including customised itineraries, private tours, and related arrangements. Our services are subject to availability and may be modified or discontinued at any time.
2. Booking and Payment
All bookings are subject to availability and confirmation. A deposit or full payment may be required at the time of booking. Payment methods accepted will be outlined during the booking process.
3. Cancellations and Refunds
For one day tours, half-day tours and city tours (being single day tours with a specific itinerary, which are available for booking on scheduled dates from scheduled departure points, together “sightseeing tours”), the following cancellation charges shall apply (depending on the effective date of cancellation):
a. Cancellation more than 72 hours before the tour departure: 10% of the tour price;
b. Cancellation less than 72 hours before the tour departure: 100% of the tour price;
c. In the event of a ‘no show’ you will be charged 100% of the tour price.
For all extended UK scheduled tours (being tours of more than one day, with a specific itinerary, which are available for booking on scheduled dates from scheduled departure points “extended tours”), the following cancellation charges shall apply (depending on the effective date of cancellation):
a. Cancellation more than 21 days before the tour date: 10% of the tour price;
b. Cancellation less than 21 days before the tour date: 100% of the tour price;
c. In the event of a ‘no show’ you will be charged 100% of the tour price.
Cancellation of an extended tour may also result in you becoming liable for cancellation charges in respect of any accommodation booked by the Company on your behalf, as outlined above under “Accommodation and Other Services”.
Standard cancellation terms for Tailor Made Tours are as follows*:
a. Cancellation more than 13 weeks / 91 days before the tour date: 0% of the price;
b. Cancellation between 90 and 65 days before the tour date: 20% of the price;
c. Cancellation between 64 and 35 days before the tour date: 70% of the price;
d. Cancellation less than 35 days before the tour date: 100% of the price;
e. In the event of a ‘no show’ you will be charged 100% of the price.
*Please note however, that the standard cancellation terms above may differ depending on the cancellation terms of any third party supplier providing any element of your Tailor Made Tour. The standard terms above are therefore subject to any variations advised at the time of quoting the price of your Tailor Made Tour.
Refunds, if applicable, will be refunded to the payment method used at the time of purchase. TRIPorganiser.net reserves the right to charge an administrative fee for cancellations.
The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. The Company also reserves the right to refuse travel to any person who is experiencing medical symptoms likely to cause ill health to others. It is therefore vital that you ensure that you are fit to travel on the departure date.
In either of the cases mentioned above, full cancellation charges shall be applied by the Company and the Company shall have no further liability to that passenger or to any person travelling with them.
The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. The Company also reserves the right to refuse travel to any person who is experiencing medical symptoms likely to cause ill health to others. It is therefore vital that you ensure that you are fit to travel on the departure date.
In either of the cases mentioned above, full cancellation charges shall be applied by the Company and the Company shall have no further liability to that passenger or to any person travelling with them.
4. Responsibilities of the Client
Clients are responsible for providing accurate information during booking and for obtaining valid travel documents, such as passports, visas, and insurance. TRIPorganiser.net is not liable for issues arising from client-provided inaccuracies.
5. Limitation of Liability
While we strive to ensure high-quality services, TRIPorganiser.net acts as an agent for third-party providers and is not responsible for delays, losses, damages, or personal injuries incurred during travel. Clients agree to release TRIPorganiser.net from all claims arising from travel arrangements made through our services.
6. Intellectual Property
All content on this website, including text, graphics, and logos, is the property of TRIPorganiser.net and protected by copyright laws. You may not copy, reproduce, or distribute any content without written permission.
7. Data Protection
TRIPorganiser.net processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.
8. Changes to These Terms
TRIPorganiser.net reserves the right to update these Terms and Conditions at any time. Continued use of the site following changes indicates acceptance of the revised terms.
